Personal data means any information which is related to an identified or identifiable natural person. When you register and use the portal, Lenovo requires you to provide certain personal data to complete registration.

The portal will capture primarily Partner account data, your name and contact information, data related to the Partner's agreement with Lenovo, and how you use the portal. Please see the following table below for more detailed information.

To offer and provide a customized experience, we may use cookies to store and help track information about you. Where required by law, we will acquire consent from you prior to using non-essential cookies during your Lenovo [portal] experience and/or will offer you the opportunity to choose which types of cookies to enable or disable. Cookies are small pieces of data that are sent to your browser from a web server and stored on your computer's hard drive. We use cookies to help remind us who you are and to help you navigate our sites during your visits. Cookies enable us to save preferences and shopping cart contents for you so you will not have to re-enter them each time you visit.

We use these cookies for the following purposes:

• Essential (that is, strictly necessary) cookies: These are necessary for the website to function properly and securely and, therefore, cannot be switched off. Without these, the website or service you are requesting would not be able to provide essential functionalities (such as secure log-in, completing checkout, or allowing you to select cookie preferences) or display appropriate content. For instance, we use, amongst others, these essential cookies: 1) "JSESSIONID" cookie in order to record the session ID to link user with session; 2) "GUEST_LANGUAGE_ID" cookie to record the user language ID.
• Analytics (for example, performance) cookies: These collect statistical information that helps Lenovo to measure, optimize and improve the content, quality and performance of its websites and portals.
• Session replay tools: These  allow website operators to gather user experience research to show how sites are being used, and what improvements should be made to the sites and users' experiences on them. They basically record or recreate a user's journey through the website. These tools are designed and implemented so that they either do not collect or instead mask personal information of users.

For these purposes, we partner with companies and brands like Adobe Analytics, Microsoft Clarity, and Userlane to capture how you use and interact with our website and portals through behavioural metrics, heatmaps, and session replay to improve our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, and fraud/security purposes. For more information about these companies collect and use your data, visit the Microsoft Privacy Statement, Userlane Data Processing Addendum, and Adobe Analytics Privacy Policy.

In addition, cookies allow us to measure website trends and traffic patterns, such as which areas of the Lenovo site you visited and which site you came from; to reduce customer frustration and simplify site navigation; to help design our site to make it more efficient and enjoyable; to make product recommendations; and to prevent fraud. Lenovo and our service providers use cookies to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our website. If you do not want to have this information used for serving you interest-based ads, you may opt-out by following the steps below.

Cookies can be managed in various ways. Opt out of interest-based ads by following these steps:

• Disabling cookies via browser controls: Most browsers are initially set up to accept cookies by default. However, if you prefer not to store cookies, you can choose to do the following, but note that some features of Lenovo and Motorola websites may not work if you do not accept cookies:

• • Not use our site
  • Set your browser to notify you when you receive a cookie
  • Set your browser to refuse to accept cookies
  • Utilize the cookie consent and control options offered by a Lenovo website (if available and as required by applicable law)
  • Delete our cookies after visiting our site
  • Browse our site using your browser's anonymous usage setting (called "Incognito" in Chrome, "InPrivate" for Edge, "Private Browsing" in Firefox and Safari, etc.)

Due to the lack of industry standards for handling Do-Not-Track signals sent by browsers, Lenovo websites may not respond to such requests.

• Opting out using tools provided by Lenovo: To exercise your rights to opt-out of certain cookies, take the following steps: (1) Visit the Cookie Consent Tool for the Lenovo website and toggle off the relevant cookie categories and (2) complete and submit Lenovo's Privacy Request form.
• Opting out using tools provided by third parties: For guidance on how to control or delete cookies, or how to opt-out of receiving certain targeted ads based on your browsing history, we recommend that you visit the following resources:
  • All About Cookies (www.allaboutcookies.org)
  • Your Online Choices (www.youronlinechoices.eu)

• Effect of opting-out. Your cookie selections are specific to the device, website, and browser you are using, and are deleted whenever you clear your browser's cache. If you use another device or browser, you will need to opt out on each device and browser. Blocking or clearing cookies from your browser may remove your opt out settings, requiring you to opt-out again.

In order to provide the portal, we will share your information with Lenovo service providers to enable certain functionalities of the portal; for instance, we use AWS for hosting purposes. Lenovo also uses service providers to, among other things, enable content production, provide loyalty program functionality, and enable chat functionality. Lenovo requires its service providers to maintain information security best practices, make all reasonable efforts to secure your data, and only processes your data for the original and necessary purposes.

Partners using the portal must identify one individual as the Partner's administrator ("Partner Admin") who will be responsible for managing that Partner's account on the portal and will have access to business overview and dashboard information about Partner. The portal shares certain information about the Partner's authorized users with the Partner Admin, including the actions they take on the portal as well as the history and status of any trainings they take through the portal. 

The portal also makes available to Partners certain modules and features that are provided directly to Partners by third parties.  For instance, the Market Builder module and the training and certification module are provided to Partners directly by third parties. In these cases, data is considered shared directly by the Partner to the third party and Lenovo shall not be liable to Partner or to you for any damages arising from this data.

In the event you leave the employment of one of Lenovo's Partners but later gain employment at another of Lenovo's Partners, Lenovo may share, upon your request and via the portal, personal data about you (such as your trainings and certifications) with your then current employer. 

When we design a product or a service, we focus on delivering the best user experience. To do this, we process personal data for the purposes described in this Privacy Notice and retain your personal information as long as necessary to achieve proper performance of the portal. In some cases, we may need to retain your personal data longer when it is required by law.

More information about data retention periods within the context of the Portal is in the following table:

Our mission is to be as transparent as possible. If we make any material changes to this privacy notice, we will notify you by means of a notice on the portal or by an email (sent to the email address specified in your account) at or before the time the change becomes effective. Where applicable data protection laws require us, we will also seek your consent to any material changes that affect how we use or transfer your personal information. We encourage you to review this page periodically for the latest information on our privacy practices

Our website privacy statement below was recently updated. Review previous version.

For any privacy related matters please contact the Lenovo Privacy Program at  privacy@lenovo.com. We will get back to you as soon as possible.

Our website privacy statement below was recently updated. Review previous version.